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We're here to listen

Compliments, Complaints & Feedback

We welcome feedback from everyone, whether you are someone we support, a family member, or a community partner. Your experience helps us understand exactly what we are doing well and where we need to step up.

Whether it’s a compliment about a wonderful support worker, an idea for doing things better, or a formal complaint because we fell short, we are here to listen.

Our Feedback Form

Your voice helps us grow. Whether it’s a compliment, a suggestion, or a concern, we want to hear from you. You can share your feedback anonymously, or leave your details if you’d like us to get back to you.

You Can Also Contact Us Here:

Talk to your Support Worker
and they will pass it on to us.

1800 262 244

feedback@bramblesupport.com.au

Call 133 677, ask for 1800 262 244

What Happens Next?

Our Commitment to You:

We will acknowledge your feedback within 24 hours.
Every concern is handled fairly, confidentially, and with respect.
We use your feedback to learn, grow, and continually improve our support.

First Name

Last Name*

Email (optional)*

Phone Number

Preferred contact method

FEEDBACK TYPE

MY FEEDBACK IS ABOUT

BRAMBLE STAFF MEMBER RELATING TO YOUR FEEDBACK

RELATIONSHIP

RESOLUTION*

You are welcome to submit this anonymously. However, if you would like us to follow up with you, please leave your details.

We're here to listen

Taking your feedback further

At Bramble, we always want the opportunity to listen and make things right first. However, we completely respect and support your right to seek independent advice or escalate a complaint to an external body at any time.

NDIS

NDIS Quality and Safeguards Commission

1800 035 544 (TTY 133 677)
ndiscommission.gov.au/complaints

Support at Home (Aged Care)

Aged Care Quality and Safety Commission

1800 951 822 (TTY 133 677)
agedcarequality.gov.au/contact-us

TAC & WorkCover

TAC Safer Services Team - 1800 931 233
WorkSafe Advisory Service - 1800 136 089

Independent Advocacy Support

For Disability Support: askizzy.org.au/disability-advocacy-finder
Older Persons Advocacy Network (OPAN) - 1800 700 600

Bramble acknowledges the Traditional Custodians of the many lands on which we live and work. We recognise the deep spiritual connection that First Peoples have to the lands and waters, and we express our gratitude for their continued care of Country. We pay our heartfelt respects to Elders, whose wisdom and leadership have nurtured these lands for generations.